Insights

What we see
when AI enters an organisation

Behaviour, resistance and embedding, and what does turn out to work in practice.

Sample article

Why licences are not adoption

Everyone has access to the tool. Almost nobody uses it. That is not a technical problem.

Sample article

The pilot that never became production

Plenty of pilots, little measurable value. Where the transition breaks down, and why that is predictable.

Sample article

It worked briefly, then everyone fell back

Embedding is not training afterwards. It is a design choice you make up front.